Cookie Policy

    Last updated: February 2026

    Entity: HomeFeed AI Limited

    Address: Stylus House, London Road, Bracknell, Berkshire RG12 2UT

    Contact: hello@home-feed.co.uk | Privacy: privacy@home-feed.co.uk

    1. Introduction

    This Cookie Policy explains how HomeFeed AI Limited ("HomeFeed," "we," "our," or "us") uses cookies and similar technologies when you visit our website at gethomefeed.co.uk or use our Services.

    This policy explains: what these technologies are, why we use them, what data they collect, and your rights to control their use.

    Important: We only place non-essential cookies (such as analytics, functionality, and advertising cookies) on your device where you have given your explicit consent through our cookie banner or Cookie Preference Centre. Strictly necessary cookies are always active as they are essential for the operation of our website and Services.

    2. What Are Cookies?

    Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

    How Cookies Work

    Cookies allow websites to:

    • Remember your preferences and settings
    • Recognise you when you return to the site
    • Improve your browsing experience
    • Understand how you use the site
    • Deliver targeted advertising
    • Enable essential functionality

    Types of Technology

    In addition to cookies, we use similar technologies including:

    • Web beacons/pixels: Small graphics that track page views
    • Local storage: HTML5 storage with greater capacity than cookies
    • Session storage: Temporary storage that expires when you close your browser
    • Mobile SDKs: Software in mobile apps to collect usage data

    3. Types of Cookies We Use

    3.1 Strictly Necessary Cookies

    Purpose: These cookies are essential for the operation of our website and enable core functionality. Without these cookies, the Services cannot function properly.

    Can you disable them? No — these cookies cannot be disabled as they are necessary for the website to function.

    Cookie NamePurposeDuration
    session_idMaintains user session and login stateSession
    csrf_tokenSecurity protection against cross-site request forgerySession
    cookie_consentStores your cookie preferences12 months
    lb_cookieLoad balancing across serversSession
    auth_tokenAuthentication and account security30 days

    3.2 Performance and Analytics Cookies

    Purpose: These cookies collect information about how you use our website only if you have given your consent. The information helps us understand visitor behaviour so we can improve performance and user experience.

    Can you disable them? Yes — through our Cookie Preference Centre or browser settings. Disabling them will not affect your ability to use the Services.

    Third-party providers: Google Analytics (policies.google.com/privacy), Hotjar (hotjar.com/legal/policies/privacy), Mixpanel (mixpanel.com/legal/privacy-policy).

    Cookie NameProviderPurposeDuration
    _gaGoogle AnalyticsDistinguishes unique users24 months
    _gidGoogle AnalyticsDistinguishes unique users24 hours
    _gatGoogle AnalyticsThrottles request rate1 minute
    ga[container-id]Google Analytics 4Stores session state24 months
    hf_analyticsHomeFeedInternal analytics tracking12 months

    3.3 Functionality Cookies

    Purpose: These cookies allow the website to remember your choices and provide enhanced, personalised features.

    Can you disable them? Yes, but disabling these cookies may affect website functionality and your user experience.

    Cookie NamePurposeDuration
    langRemembers language preference12 months
    regionStores selected region/location12 months
    view_prefSaves display view preferences6 months
    search_filtersRemembers property search filters3 months
    map_zoomSaves map zoom level and position30 days

    3.4 Targeting and Advertising Cookies

    Purpose: These cookies are used to deliver advertisements relevant to you and your interests only where you have explicitly consented. If you do not provide consent, these cookies will not be placed on your device.

    Can you disable them? Yes — through our Cookie Preference Centre, browser settings, or industry opt-out tools (see Section 7).

    Cookie NameProviderPurposeDuration
    _fbpFacebookTracks visitors for advertising90 days
    frFacebookFacebook advertising tracking90 days
    IDEGoogleAdvertising targeting and measurement24 months
    test_cookieGoogleChecks if browser supports cookies15 minutes
    DSIDGoogleLinks activity across devices14 days
    NIDGoogleStores preferences for Google ads6 months
    hf_retargetHomeFeedRetargeting campaigns6 months

    Third-party providers: Google Ads (policies.google.com/privacy), Facebook (facebook.com/privacy/explanation).

    3.5 Social Media Cookies

    Purpose: These cookies enable you to share content and interact with social media platforms directly from our website.

    Can you disable them? Yes, but you may not be able to use social media features or social login.

    ProviderPurposeDuration
    FacebookSocial plugins and sharingVaries
    Twitter/XSocial widgetsVaries
    LinkedInProfessional networking featuresVaries
    InstagramEmbedded contentVaries

    When you interact with social media features, the social media platform may set additional cookies governed by their own privacy policies: Facebook (facebook.com/privacy/explanation), Twitter/X (twitter.com/en/privacy), LinkedIn (linkedin.com/legal/privacy-policy), Instagram (help.instagram.com/519522125107875).

    4. Other Tracking Technologies

    4.1 Web Beacons (Pixels)

    Small transparent graphic images embedded in web pages or emails that track page views and email opens, time spent on pages, links clicked in emails, and ad impressions and conversions.

    4.2 Local Storage

    HTML5 local storage allows us to store data locally in your browser for caching property data for faster loading, storing user preferences, maintaining application state, and offline functionality. You can clear local storage through your browser settings.

    4.3 Session Storage

    Temporary storage that expires when you close your browser tab. Used for temporary form data, navigation state, and one-time security tokens.

    4.4 Device Fingerprinting

    In limited circumstances, and only where you have given explicit consent, we may use device and browser configuration information to prevent fraud and unauthorized access, ensure security of Business User accounts, and detect unusual activity patterns. We do not use device fingerprinting for advertising or general tracking purposes without your prior consent.

    4.5 Mobile SDKs

    Our mobile applications may include software development kits (SDKs) that collect app usage data, device information, crash reports, performance metrics, and location data (with your permission). Mobile SDK data collection is subject to your device permissions and our Privacy Policy.

    5. Third-Party Cookies and Services

    5.1 Analytics Providers

    • Google Analytics — web analytics to understand how visitors use our site. Privacy policy: policies.google.com/privacy. Opt-out: tools.google.com/dlpage/gaoptout
    • Hotjar — user behaviour analytics and heatmapping. Privacy policy: hotjar.com/legal/policies/privacy. Opt-out available in Cookie Preference Centre.
    • Mixpanel — product analytics to improve features. Privacy policy: mixpanel.com/legal/privacy-policy. Opt-out available in Cookie Preference Centre.

    5.2 Advertising Partners

    • Google Ads — display advertising and remarketing. Privacy policy: policies.google.com/privacy. Ad settings: adssettings.google.com
    • Facebook Ads — social media advertising and retargeting. Privacy policy: facebook.com/privacy/explanation. Ad preferences: facebook.com/ads/preferences
    • LinkedIn Ads — professional network advertising. Privacy policy: linkedin.com/legal/privacy-policy

    5.3 Social Media Platforms

    Facebook, Twitter/X, LinkedIn, and Instagram may set cookies when you interact with social sharing buttons, embedded content, or social login functionality on our website.

    5.4 Other Services

    • Payment Processors (Stripe): To facilitate secure transactions and prevent fraud
    • Customer Support Tools: Live chat and help desk functionality
    • Content Delivery Networks (Cloudflare): To optimise content delivery and improve site speed and security. Privacy policy: cloudflare.com/privacypolicy
    • Map Services (Google Maps): Property location mapping. Privacy policy: policies.google.com/privacy

    5.5 Data Controller Relationships

    Some third-party providers act as independent data controllers for the cookies they place, while others act as data processors on our behalf. Where third parties act as independent controllers, their use of your personal data is governed by their own privacy and cookie policies. We encourage you to review those policies.

    6. How Long Do Cookies Last?

    Session Cookies: Temporary cookies that expire when you close your browser. Used for essential functionality like maintaining login state. Not stored on your device permanently.

    Persistent Cookies: Remain on your device for a set period (from minutes to years). Activated each time you visit the website that created them. Used for remembering preferences and settings. Duration varies by purpose (see tables above).

    Some cookies refresh their expiration date each time you visit, ensuring they remain active as long as you continue using the Services.

    7. How to Manage Cookies

    7.1 Cookie Preference Centre

    Click on the "Cookie Settings" link in the footer of our website to view all cookies we use, accept or reject different categories of cookies, change your preferences at any time, and withdraw consent previously given. Your choices are stored and remembered for future visits.

    7.2 Browser Settings

    Most browsers allow you to manage cookies through their settings. Instructions for common browsers:

    • Google Chrome: Settings > Privacy and security > Cookies and other site data
    • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
    • Safari: Preferences > Privacy > Cookie blocking preferences
    • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

    7.3 Industry Opt-Out Tools

    • UK/Europe: Your Online Choices — youronlinechoices.com
    • US: Digital Advertising Alliance — aboutads.info/choices
    • US: Network Advertising Initiative — networkadvertising.org/choices
    • Google Ads Settings — adssettings.google.com
    • Google Analytics Opt-out — tools.google.com/dlpage/gaoptout

    7.4 Mobile Devices

    iOS: Settings > Privacy > Tracking — disable "Allow Apps to Request to Track". Settings > Privacy > Location Services to control location tracking.

    Android: Settings > Google > Ads — opt out of Ads Personalisation. Settings > Location to control location tracking.

    7.5 Do Not Track Signals

    There is no industry-wide standard for responding to Do Not Track (DNT) signals. Instead of relying on DNT signals, we rely on the explicit choices you make through our cookie banner and Cookie Preference Centre. If you enable DNT in your browser, we will not use this as consent for non-essential cookies. You will still need to provide consent through our cookie banner.

    8. Impact of Disabling Cookies

    While you can browse our website without accepting cookies, please be aware that disabling cookies may prevent you from logging in to your account, require you to re-enter information and preferences frequently, disable personalised features and saved searches, limit use of property comparison and favouriting features, reduce personalisation, and disable social sharing and login features.

    Strictly necessary cookies cannot be disabled as they are essential for the website to function properly.

    9. Updates to This Cookie Policy

    We may update this Cookie Policy from time to time to reflect changes in the cookies we use, new technologies or tracking methods, changes in legal requirements, updates to our business practices, or new third-party services. We will update the "Last Updated" date at the top of this policy. For significant changes, we will provide prominent notice on our website. You may be asked to review and re-consent to cookies after significant changes.

    10. Your Consent

    10.1 How Consent Works

    We rely on your explicit consent to use non-essential cookies. You provide this consent through our cookie banner when you first visit the website, or through the Cookie Preference Centre at any time. You can consent to specific categories of cookies: analytics and performance, functionality, advertising and targeting, and social media. Consent is optional — you can reject all non-essential cookies and still use the basic functionality of our website.

    10.2 Withdrawing Consent

    You can withdraw or change your consent at any time through the Cookie Preference Centre (link in website footer), your browser settings, or by clearing your cookies. Previously placed cookies will be deleted where technically possible. No new non-essential cookies will be placed. Withdrawal does not affect the lawfulness of processing before withdrawal.

    10.3 Consent Storage

    When you provide consent, your choices are stored in a cookie for 12 months. You may need to provide consent again after this period, or if you clear your cookies. Different devices and browsers require separate consent.

    10.4 Cookie Walls

    We do not use "cookie walls" that completely prevent access to our website if you reject cookies. However, some features may require certain cookies to function.

    11. Cookies and Personal Data

    Some cookies may contain or be linked to personal data, including identifiers (user IDs, session IDs), IP addresses, browsing history, location data, and device information. Processing of personal data through cookies is subject to UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). We process cookie-related personal data based on consent (for non-essential cookies), legitimate interests (for essential cookies), and contractual necessity (for cookies required to deliver services you have requested).

    You have rights regarding personal data collected through cookies including access, rectification, erasure, restriction, portability, and objection. See our Privacy Policy for details on exercising these rights.

    12. Children's Privacy

    Our Services are not directed at children under 18. We do not knowingly collect data from children through cookies. If we become aware that we have collected cookie data from a child without parental consent, we will delete it.

    13. Contact Us

    If you have questions about our use of cookies or this Cookie Policy, please contact us:

    HomeFeed AI Limited
    Stylus House, London Road, Bracknell, Berkshire RG12 2UT

    • General enquiries: hello@home-feed.co.uk
    • Privacy and data protection: privacy@home-feed.co.uk
    • Cookie-specific questions: hello@home-feed.co.uk

    14. Complaints and Regulatory Authority

    If you have a complaint about our use of cookies or how we handle your personal data, please contact us first using the details above. If unsatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

    Information Commissioner's Office
    Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
    Phone: 0303 123 1113
    Website: ico.org.uk

    15. Additional Information

    15.1 Cookie Audit

    We last audited and verified our cookies on: 22/02/2026. We conduct regular audits to ensure this policy accurately reflects our cookie usage.

    15.2 Consent Management Platform

    We use a Consent Management Platform (CMP) to manage cookie preferences and store your consent. Details of our CMP provider will be published here once confirmed.

    15.3 Compliance

    This Cookie Policy is designed to comply with UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR) 2003, the ePrivacy Directive, and other applicable data protection laws.

    15.4 Technical Details

    • Cookie Naming: Our first-party cookies are prefixed with "hf_" for easy identification.
    • Secure Cookies: Cookies marked as "Secure" are only transmitted over HTTPS connections.
    • HttpOnly Cookies: Some cookies are marked HttpOnly to prevent JavaScript access, enhancing security.
    • SameSite Attribute: We use the SameSite attribute to prevent cross-site request forgery attacks.

    15.5 Related Policies

    For more information about how we collect and use your personal data, please see:

    • Privacy Policy: https://home-feed.co.uk/privacy
    • Terms of Service: https://home-feed.co.uk/terms
    • Data Rights and Deletion: https://home-feed.co.uk/data-rights
    • Cookie Policy: https://home-feed.co.uk/cookies
    • Data Processing Agreement (for Business Users): available upon request

    By continuing to use our Services after reviewing this Cookie Policy, you acknowledge that you understand how we use cookies and similar technologies.